A Software Suite for the Digital Age.
Customer expectations are consistently being reshaped by sweeping advances in technology and high-quality digital customer experience is expected in every brand’s online interactions. The SaaS model of DGTLsuite solves the four largest problems businesses face in meeting the demands of their customers online: digital community management, customer care service automation, creative content logistics, and actionable insights from analytics.
Data Driven Customer Care for Your Business
Enhance your digital workflows, elevate your operational analytics, optimize your social media, consolidate and refine your customer conversations. Engage is the digital-first tech platform to save your team time and save your business money.
Digital has reached the tipping point, and new tech is being adopted at a dizzying pace. Our suite was built to provide comprehensive, integrated, and cost-effective solutions to streamline digital customer care, automation, and content operations for businesses of any size.
We used all the tools and data afforded by our engagement in the industry and built it side by side with the professionals using it every day. The result is not just another siloed software application but a holistic evolution in brand management.
Drive enterprise conversions with
DGTLsuite was constructed to facilitate optimal workflow efficiency, to automate without sacrificing intimacy, to optimize without missing nuance. Every component of our suite has been honed by machine learning and designed to be customized to the intricacies and idiosyncrasies of any business, big or small.
On-website customer support ticket ingestion
Platform agnostic chatbot
Enterprise workspace support
Inbound and outbound data engines
Don’t Just Take It From Us
Check out our happy customers
"DGTLsuite has been a game changer for us, much more than just a social customer care outfit. They made our business more agile and better equipped to respond to changes in our customers needs and expectations"
Senior IT Project Manager