Meet DGTL Analyze:
Mission Control for Metrics
Powerful data drives the best decision making. Track the metrics that matter to your business and extract informed and actionable insights from your analytics.
Features of DGTL Analyze
Analyze consolidates all of your relevant data together in one place, streamlining your ability to make decisions. Our versatile and digestible data visualizations save your organization time and money.
Analyze features multiple dashboards to track the metrics that are crucial to your business. Drive strategic decision making across your business with rich social data and intuitive dashboards.
Custom On-Demand Reports
Customize your reports with a multitude of data visualizations. DGTLsuite can also build out specific custom reports built directly into Analyze. Reports can be exported at the click of a button and easily compare metrics yearly, monthly, or within a custom time frame.
Audience and Teamwork Insights
Track how your team is responding to inquiries online to enhance your quality assurance workflows. With audience insights your business has a window into your customer’s demographics and behaviors, increasing your targeting ROI as well as helping shape your business's future decisions.
Fully Integrated in the DGTLsuite
Every component of the DGTLsuite was engineered to integrate naturally and to enhance the productivity and usability of the whole toolkit. Analyze helps fuel the rest of the suite with a wide collection of useful data.
Collaborating with Engage
All actions taken in Engage get streamlined directly into Analyze’s reporting features. Whether you’ve got a large digital customer service team handling your online interactions, or a single customer service specialist, Analyze’s reporting scales to your business's needs.Learn More
Collaborating with Create
Analyze intuitively consolidates all of the important metrics your team needs when it relates to their ad campaigns or social media posts. Visual displays of information make it simple to uncover trends and extract actionable insights from social data to inform brand and business strategy.Learn More
Collaborating with Automate
Chatbot analytics and custom automation feature metrics are summarized in custom reports in Analyze. These metrics can also be displayed in functional, easy-to-read graphs for a quick visualization of how your automation strategy is impacting your digital business functions.Learn More
Analyze creates an intuitive visualization for our clients to show the direct correlation between their digtial interactions and business results. Our clients have increased response rates, maximized ad targeting, created more efficient workflows, and optimized many areas of their business that had previously been unquantified.
Case Study: H-E-B
Increase in outbound customer responses
Increase in online response rate
“DGTL helped us build one of the world’s best-in-class social media customer service ecosystems; what impressed us was the real value their analytics provided. We discovered issues and wins from big picture to the molecular level when engaging with our customers. Together we discovered topics, locations, demographics, and volume-drivers all directly from our customers and mapped out in an easy-to-digest report.”- Director of Digital Marketing, H-E-B